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Installer tracking

Every unit, every crew, and where it stands.Failed items go straight back to the crew that owns them.

Assign installer companies to each project by trade. Every crew sees its company’s units, the PM sees every unit by status, and anything that fails review goes back to the company that owns it until it passes.

Building 4 in ProPunch: Unit 2201 in Installation at 37%, Unit 2202 Complete, Unit 2203 in PM Review and Unit 2204 in Client Review, each with a progress bar
One building in ProPunch. Sample project.

Example: Unit 2207 starts in Installation while the flooring crew works it. In PM Review the project manager fails the laundry floor with a photo, so the unit moves to Fixes Needed and goes back to the crew that owns it. The crew makes the repair and resubmits it for PM Review. The PM passes every item, the unit moves to Client Review, and it is Complete when the client signs off.

One list of units. Everyone sees their part.

Assign installer companies to the project by trade. Company leads bring their own crew in with a crew code, and the work on each unit routes to the company that owns that trade.

  1. Installer home screen for Northaven Contracting: 9 units of work today, 1 needing repairs, with Unit 2207 in Building 4 listed under Repairs needed

    Step 1: Each crew sees its company’s units.

    Installers open ProPunch to the units their company owns, with anything that needs a repair at the top.

  2. Unit 2205 in Installation at 100%, with 67 items done, 1 marked can’t complete, and a Submit for PM review button

    Step 2: The crew finishes and submits.

    When every item is done, the crew sends the unit to the PM. Anything they could not finish is marked, not left out.

  3. PM dashboard with 3 units needing review, 2 waiting on the client, 9 with the installer and 2 complete, and each project’s units counted by status

    Step 3: The PM sees every unit by status.

    Waiting on review, with the installer, waiting on the client, complete: every project and unit at a glance.

Real ProPunch screens, shown with a sample project.

A failed item goes back to the crew that owns it.

When the PM fails an item, the unit moves to Fixes Needed and the installer company assigned to that work is notified, with an in-app message to its team and an email to the company inbox. The crew makes the repair, marks it done and resubmits the unit for PM review.

  • Failed checkpoints require a photo.
  • It goes to the company assigned to that work.
  • It stays open until the PM passes it.
Installer view of Unit 2207 in Fixes Needed: Flooring, Laundry and Kitchen, Countertops each marked Repair Completed and headed to the PM to sign off, with a Resubmit fixes for PM review button
The crew’s view after a send-back: both repairs done, ready to resubmit. Sample project.

96.5%

of checklist items passed PM review on the first attempt, across 105 units reviewed.

1,500+

checklist items reviewed by a PM in that same window: the dataset behind the 96.5%, not a second measure.

Measured at one beta partner (N=1 customer), a multifamily specialty contractor, from live production data, 26 Feb to 10 Jul 2026. Not a multi-customer benchmark.

How the first-pass rate is measured

Methodology: first-pass rate is computed from live production data at our beta partner, a multifamily specialty contractor (N=1 customer), over 26 Feb to 10 Jul 2026. Of 1,549 checklist items that received a project-manager review in that window, excluding items stamped for work completed before ProPunch was adopted, items force-passed and items marked not-applicable, 96.5% were approved on the first review with no rejection or rework, measured from each item’s recorded first-decision field. The figures span 105 reviewed units on one active multi-unit project; they reflect a single beta partner, not a multi-customer benchmark.

See it on your own project.

Thirty minutes. We walk a real unit, turn it into a punch list, and show you the record it leaves behind.